Privacy Policy

Last updated: January 1, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service. It also informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. The definitions shall apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for directors or other managing authority.

  • Company (referred to as either “the Company,” “We,” “Us,” or “Our”) refers to Heys Plumbing.

  • Cookies are small files placed on your device by a website, containing details of your browsing history and other uses.

  • Country refers to: California, United States.

  • Device means any device that can access the Service, such as a computer, cellphone, or tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed to facilitate, provide, or analyze the Service.

  • Usage Data refers to data collected automatically, generated by the use of the Service or its infrastructure (e.g., page visit duration).

  • Website refers to Heys Plumbing, accessible at https://HeysPlumbing.com

  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf the individual is accessing the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
We may ask you to provide certain personally identifiable information, including but not limited to:

  • Email address

  • First and last name

  • Phone number

  • Usage Data

Usage Data
Collected automatically when using the Service, this may include:

  • IP address

  • Browser type and version

  • Pages visited

  • Visit time and date

  • Time spent on pages

  • Device identifiers

  • Diagnostic data

When accessing via a mobile device, we may also collect:

  • Device type and ID

  • Mobile IP address

  • Operating system

  • Mobile browser type

  • Diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (e.g., beacons, tags, scripts) to monitor activity and store certain information.

Types of Cookies Used:

  • Necessary / Essential Cookies
    Type: Session
    Purpose: Essential for Service functionality and user authentication.

  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent
    Purpose: Determine if users have accepted cookie usage.

  • Functionality Cookies
    Type: Persistent
    Purpose: Remember preferences such as login and language settings.

3. Use of Your Personal Data

The Company may use Personal Data to:

  • Provide and maintain the Service

  • Manage your Account

  • Fulfill contracts and purchases

  • Communicate updates via email, SMS, or app notifications

  • Provide marketing offers and service updates

  • Respond to user requests

  • Conduct business transfers (e.g., mergers, acquisitions)

  • Perform analytics and improve services

Sharing of Personal Data:

  • With Service Providers

  • During business transfers

  • With Affiliates

  • With business partners

  • In public areas (as shared by you)

  • With your consent

4. Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes outlined. Usage Data is retained for a shorter period unless required for legal, security, or functional reasons.

5. Transfer of Your Personal Data

Your data may be processed and stored outside your jurisdiction. By submitting data, you agree to such transfers. We ensure appropriate safeguards are in place for all data transfers.

6. Deletion of Your Personal Data

You may:

  • Delete your information from within your account

  • Contact us to access, correct, or delete personal information

We may retain some data if legally obligated.

7. Disclosure of Your Personal Data

Business Transactions:
Your data may be transferred in the event of a merger or sale, with notice provided.

Law Enforcement & Legal Requirements:
We may disclose your data to comply with legal obligations, enforce policies, or protect rights, safety, or property.

8. Security of Your Personal Data

We implement commercially reasonable measures to protect your data, but no method is 100% secure. Use the Service at your own risk.

9. Children’s Privacy

We do not knowingly collect data from anyone under 13. If you believe your child has submitted data, contact us so we can delete it.

10. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies.

11. Changes to this Privacy Policy

We may update this policy and notify you via email or prominent notice. The latest version will always be posted here with the updated date.

12. Contact Us

If you have questions about this Privacy Policy, you can contact us by visiting our website’s contact page.